Terms & Conditions

Centrosmiles and their associates are providing their services to you subject to the following terms, which are also known as our terms and conditions (“Terms of Use”). By gaining access and choosing to peruse this website, you accept and agree to these Terms of Use. If you choose not to agree to these Terms of Use, you are advised to discontinue use of this website.

Centrosmiles reserves the right to change and alter these terms without giving prior notice and it is up to the user of the website to take responsibility to return to this page to review any changes that have been made. These changes take effect from the exact time of posting on this website. It is advised before the purchase of any product that you review this section. The last time these Terms and Conditions were altered was on the 8th of January 2016.

PRIVACY POLICY

Centrosmiles enforces a strict privacy policy which every employee of Centrosmiles must comply with.  Centrosmiles will not disclose information of its customers to any third party. In the event of a sale, merger or acquisition of Centrosmiles company, Centrosmiles will transfer customer details to the new owners. The transfer of the information will be dealt with appropriately and in the most secure form possible.

PRODUCT AVAILABILITY AND PRICES

Centrosmiles will attempt to make the product and quantities advertised on this site available at all times. However this cannot always be guaranteed and Centrosmiles will not be liable for any products that are not available at the time of your checkout. The customer will be notified as soon as possible when this occurs and advised on what to do to solve this problem. Centrosmiles prices are subject to change without notice. Centrosmiles reserves the right to refuse or terminate/cancel orders when there has been website malfunction or error such as technical difficulty or an incorrect price being displayed. Notification to the customer will be facilitated immediately after this has been notified to us and any payment already received from the customer will be refunded.

TERMS OF PRODUCT USE

This site is solely an online store for oral/beauty products. This website is not a substitute for professional medical advice, however we do advise to consult your health care practitioner/dentist/doctor/ or physician before the purchase of any products listed. Your physician or health care practitioner should address any concerns, medical questions and queries regarding the possible treatment of any medical condition. Centrosmiles does not, and is not, able to give or intend to give any answers to your medical related questions. This website does not replace any medical professional resource.

Centrosmiles does not represent themselves as a doctor/physician and nor is this implied. Whiteness from this product will vary from patient to patient and will be different depending on the structure of ones teeth, the number of times it is being used or the duration of time on each whitening session. The results of these products are not guaranteed by Centrosmiles. Teeth whitening may not be uniform due to the difference in people’s teeth and Centrosmiles are not liable for any unexpected results. Whitening fades with time and a regular up keep is recommended in order to maintain white teeth. Whitening products will not whiten dental work such as veneers, crowns, bridges or cavities. By placing an order through Centrosmiles you accept all risks associated with the product, you agree that Centrosmiles will not be held liable for any unexpected results, or complications that may arise as result of the product.

IF YOU NEED MEDICAL ATTENTION, CALL YOUR DOCTOR IMMEDIATLEY.

PEOPLE UNDER THE AGE OF 18, WHO ARE PREGNANT, HAVE HEALTH PROBLEMS, PERIODONTAL DISEASE OR GUMS THAT ARE IN POOR CONDITION, OVERLY SENSITIVE TEETH, WEAR BRACES, HAD RECENT ORAL SURGERY, DECAYED TEETH, HAVE ROOTS EXPOSED, HAVE COLITIS, HAVE JAW PROBLEMS, OR ARE ALLERGIC TO ITEMS INSIDE THE GEL SHOULD NOT USE THIS PRODUCT. It remains the user’s responsibility to ensure you are not allergic to ANY of the ingredients inside the gel or product before using.

SHIPPING AND HANDLING INFORMATION

Most orders are shipped within 72 hours of purchase. Once handed over to the postal service, Centrosmiles is not liable for orders taking longer than expected.

Centrosmiles accepts orders within United States and also internationally. Some delays could be experienced with shipment. To ensure product quality we make sure all products sold are sent unused and fresh.

TAXES, DUTIES AND/OR VAT

There may be Taxes, Duties and/or VAT applied by customs towards your order when, or after delivery is made. These charges are not inclusive of the original shipping charge, and are unable to be paid for, or reimbursed by Centrosmiles. If you are unsure of the charges and whether you will be affected, please contact your local customs office.

RETURNS & CANCELLATION POLICY

Results will vary greatly from person to person, depending on the type of teeth or conditions of teeth/stains the user has. It may take a number of months to completely rid your teeth of tough stains. We here at Centrosmiles are not able to refund purchases unless the product is defective.

Centrosmiles will offer a refund, but only within 8 days and only for defective items.  This refund is only available if all items provided are returned in their original state, and include all packing material, original manuals and instructions, and any accessories that came with them. Partially returned items will NOT be accepted. Once the mouth guard is placed in water, this will not be liable for a refund. It is the customer’s responsibility to pay for shipping costs upon return. Refund will be limited to the cost of the item being returned via regular post not express. An item returned via express is the responsibility of the user and a partial refund of only the actual regular mail will be refunded. It is the user’s responsibility to be aware of this.

If an item has a defect and needs to be returned, you must first email Help@Centrosmiles.Com and describe your problem.

As soon as an order is placed, it is immediately processed through out fulfillment center. 

HOW LONG WILL ORDERS TAKE?

US Orders can take up to 3-5 days before a delivery has been made.

International orders can take up to 7-21 days before a delivery has been made.